FAQs

HIPAA Privacy Policy

Medical Insurance Policy

Cadence is an out-of-network provider and does not directly bill to insurance companies. This means that payment is made at time of service and then clients submit their monthly statement to their insurance company for reimbursement.

Lyra Health

Cadence is an approved provider for Lyra Health, who coordinates behavioral health care for leading companies focused on providing exceptional evidence-based care for their employees. Lyra covers the full cost of care under their program.

Payment Policy

Payment is required at time of service by cash, credit card (VisaMasterCard or American Express) or check.

Cancellation Policy

For individual therapy, there is no charge for cancellations more than 24 hours in advance of the appointment. Full payment is required for late cancellations inside of this time frame, barring illness or medical emergency.